Retail Sales Execution Study Results

At the end of 2020, we partnered with Coyle Hospitality, a market leader in implementing programs for customer experience, quality benchmarking, brand compliance and market research, to study the effects of the pandemic on sales execution.

We sent secret shoppers into 100 brands’ stores to see whether health and safety was sidelining execution.

Download the report to see:

  • The correlation between employee engagement and sales execution
  • How health and safety guidelines are affecting employees' perception of associate friendliness
  • Which retail brands are outperforming their peers and why

Ready to Streamline Your Store Communications?

Retail Zipline is the only solution on the market that combines store communication and task management to drive flawless execution.

We've made our solution easy to implement, fun to use, and useful for stores and HQ alike. We’d love to give you a deeper look. So why not book a meeting?